Shipping Policy

Orders Are Generally Shipped In 1 Day After Your Order Is Processed And They Normally Take An Additional 1 – 5 Business Days To Arrive Based On Shipping Service Selected At Checkout.
Orders Are Processed Mon-Fri During Normal Business Hours.
You May Return Damaged Or Defective Merchandise Within 10 Days Of The Original Purchase Date For Replacement Or A Full Refund Minus Shipping Charges.

Satisfaction Guarantee

Direct Diesel Inc. Would Like You To Shop With Confidence. Your Complete Satisfaction Is Our Number One Goal. If, For Any Reason, You Are Not Satisfied With Your Purchase, Just Return The Item Within 30 Days From The Date It Was Received For An Exchange, Store Credit, Or Credit Depending On The Products Condition. Shipping And Handling Charges Are Not Refundable. See Complete Return Policy Below.

Shipping Policy

Direct Diesel Inc. Exclusively Ships Via FedEx Or USPS On All Orders Considered Non-Truck Freight. Direct Diesel Inc. Will Only Ship To The Fifty U.S States And Canada Which Excludes All Other International Destinations. In The Event That You, The Customer, Places An Order To An International Address Not Listed Above, Direct Diesel Inc. Reserves The Right To Cancel Your Order And Issue A Full Refund.

When Will My Product Be Shipped Out?

Products Marked “In-Stock” Ordered After The Cut-Off Time Will Leave Our Warehouse By The Next Business Day. Products Without This Message May Be Out-Of-Stock. If You Need Immediate Availability Please Use Our “Live Help” Feature Or Contact Customer Service.

How Long Will It Takes To Receive My Product?

If The Product Is In-Stock Most Orders Are Received Within 1-6 Business Days From The Shipment Date Depending On Your Location And Shipping Service. Non-Stock, Special Order And Out Of Stock Items May Take 1-6 Weeks To Be Received. If You Would Like To Check Inventory Or Estimated Ship Date Please Contact Us.

Free Shipping

Direct Diesel Inc.’s Free Economy Ground Shipping Is Available On Online Purchases. This Free Shipping Offer Is Good Only To U.S Addresses Within The 48 Contiguous States, Which Excludes Hawaii, Alaska, Puerto Rico And The U.S. Virgin Islands. Free Shipping Is Ground. This Offer Does Not Apply To Truck Freight Items. DDI Reserves The Right To Select The Carrier Of Our Choice For This Free Shipping Promotion.

Canadian Duties & Taxes

The Recipient Of An International Canadian Shipment May Be Subject To Import Taxes, Customs Duties And Fees; Which Are Levied Once A Shipment Reaches The Recipient’s Country. Additional Charges For Customs Clearance Must Be Paid By You The Recipient; DDI Has No Control Over These Charges And Can’t Predict What They May Be. Customs Policies Vary Widely From City And Province; You Should Contact Your Local Customs Office For More Information. When Customs Clearance Procedures Are Required, It Can Cause Delays Beyond Our Original Delivery Estimates


Items Sold By Direct Diesel Inc. LLC, And Shipped To Destinations In The State Of California Are Subject To Tax.
Direct Diesel Inc. Reserves The Right To Change This Offer At Any Time.

Ver: 09.03.18

Shopping Cart